These terms apply to kfgo.in and to every booking made with KF Travel and Logistics Private Limited ("kfGo", "we", "us"). By booking, you agree to them.
Bookings
A booking is confirmed only when kfGo confirms it on WhatsApp, email or phone after payment (or, for multi-day trips, after the advance). Prices on the website are in Indian rupees and are for the services described on each trip page.
Prices and what they include
- Shared day tours are priced per seat. Private trips, airport transfers and cabs are priced per vehicle.
- Vehicle prices include the vehicle, driver, fuel and driver allowance for the planned route. Tolls, parking, entry tickets, meals, stays and activities are extra unless the trip page says otherwise.
- Extra kilometres, hours or stops requested during the trip are charged at the rate card.
Payment
Pay by UPI or the online payment options shown at checkout, quoting your booking reference. For multi-day trips, the advance confirms the booking and the balance is due before the trip starts.
Cancellations and refunds
See our cancellation & refund policy, which forms part of these terms.
Your responsibilities
- Be ready at the pickup point on time, with valid ID for everyone travelling.
- Follow the driver's safety instructions and the rules at temples, parks and other sites.
- Smoking, alcohol and illegal items are not allowed in the vehicle.
- Any damage to the vehicle caused by passengers is charged at actual cost.
Liability
We plan routes and timings carefully, but delays due to traffic, weather, closures or events outside our control may happen. To the extent the law allows, kfGo is not liable for indirect losses such as missed flights or connections caused by such events. Third-party services (hotels, boats, tickets) are the responsibility of their operators.
Website
Information on this website is provided for booking purposes and may change. The kfGo name and logo belong to KF Travel and Logistics Private Limited.
Governing law
These terms are governed by the laws of India. Courts in Thiruvananthapuram, Kerala have jurisdiction.
Contact
KF Travel and Logistics Private Limited, 12/325, Puthuval House, Veli Road, Pallithura, Thiruvananthapuram, Kerala 695586. GSTIN 32AAMCK6740Q1ZX. Phone / WhatsApp +91 96334 44723 · +91 96334 44790. Email office@kfgo.in.